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USERS ARE NOT THE ENEMY.(password survey)(Industry Trend or Event)

Adams, Anne ; Sasse, Martina Angela

Communications of the ACM, Dec, 1999, Vol.42(12), p.40 [Peer Reviewed Journal]

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  • Title:
    USERS ARE NOT THE ENEMY.(password survey)(Industry Trend or Event)
  • Author: Adams, Anne ; Sasse, Martina Angela
  • Subjects: Computer Access Control -- Surveys ; User Surveys ; Data Security
  • Is Part Of: Communications of the ACM, Dec, 1999, Vol.42(12), p.40
  • Description: A survey on password-related user behavior was conducted with the help of 139 people. Approximately half were from employees of a technology company and the other half from users in organizations around the world. The survey was based on a questionnaire followed by 30 in-depth interviews. Four factors were identified from the analysis of data using a social science based method called Grounded Theory. These are password content, multiple passwords, compatibility with work practices and perceptions of the users regarding information sensitivity and security.
  • Identifier: ISSN: 0001-0782

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