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Moving forward and making a difference : research priorities for the science of service

Bitner, Mary Jo ; Brown, Stephen W ; Burkhard, Kevin A ; Goul, Michael ; Ostrom, Amy L

Journal of service research : JSR, 2010, Vol.13(1), pp. 4-36 [Peer Reviewed Journal]

Deutsche Zentralbibliothek für Wirtschaftswissenschaften

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Moving Forward and Making a Difference: Research Priorities for the Science of Service
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Moving Forward and Making a Difference: Research Priorities for the Science of Service

Ostrom, Amy L. ; Bitner, Mary Jo ; Brown, Stephen W. ; Burkhard, Kevin A. ; Goul, Michael ; Smith-Daniels, Vicki ; Demirkan, Haluk ; Rabinovich, Elliot

Journal of Service Research, 02/2010, Vol.13(1), pp.4-36 [Peer Reviewed Journal]

Sage Publications (via CrossRef)

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Moving Forward and Making a Difference: Research Priorities for the Science of Service

Ostrom, Amy L ; Bitner, Mary Jo ; Brown, Stephen W ; Burkhard, Kevin A ; Goul, Michael ; Smith-Daniels, Vicki ; Demirkan, Haluk ; Rabinovich, Elliot

Journal of Service Research, February 2010, Vol.13(1), pp.4-36 [Peer Reviewed Journal]

Sage Journals (Sage Publications)

No full-text

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Material Type:
Article
Add to e-Shelf

Moving Forward and Making a Difference: Research Priorities for the Science of Service

Ostrom, Amy L ; Bitner, Mary Jo ; Brown, Stephen W ; Burkhard, Kevin A ; Goul, Michael ; Smith-Daniels, Vicki ; Demirkan, Haluk ; Rabinovich, Elliot

Journal of Service Research : JSR, Feb 2010, pp.4-36 [Peer Reviewed Journal]

© ProQuest LLC All rights reserved

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